Flow Star Plumbing and Heating …

Alyssa Minnich

2 years ago

I wish I could give more than 5 stars because these guys totally deserve it! Our furnace was completely shot after some hack job bubble gum and duct tape handyman "repairs" done by our landlords friend over a 6 week period. Of course it went out at the worst possible time so I was desperately calling around on a Friday before a long holiday weekend, everyone was booked and it was looking like we'd be without heat for at least 4 or 5 days in 0° weather. I suddenly remembered seeing their van around and gave them a call. Steve took my initial call and he was incredible, he was able to schedule us for a service call that very evening. Jarred was the tech who came out and he was absolutely incredible; he was very professional, informative and was able to identify and resolve the issues quickly. (Which, given how many elements were put in backwards or rigged together, it was super impressive that within 2-3 hours he resolved the problems we'd been dealing with for nearly 2 months.) Was such a relief to know it was finally fixed by a qualified and knowledgeable professional. I can't tell you how much we sincerely appreciate the exceptional service, from the moment they picked up our call all they way through to the completion of our repairs. They will indefinitely be our first and only call for any future issues!

Griffin Hagle-Forster

3 years ago

I have heard of miracles before but thought they only happened to other people. Flow Star was able to somehow fit me in for a time sensitive underground sewer rough-in on a two-day lead time when another company didn’t work out. (In the middle of June, no less.) Kurdel and his employees were courteous, consummate professionals and the communication was flawless from start to finish. They represent the best of the skilled trades and I couldn’t be more pleased to involve them on our project. I am an executive in the housing development field and I know quality in the workforce when I see it. I highly recommend their services to the community without reservation.

baxter gamble

6 months ago

Had a water leak from upstairs tub into the lower kitchen. Tried several companys, some are 30 days out, some never answered any of 3 phone lines. Saw Flow Star working in my neigborhod and gave them a call. Talked to a live person and got a call from Steve with a few hours and he set up appointment for the next day with a timeframe. Received a call from Hill promptly the next day. Very courteous and removed his work boots. Found the problem, fixed it cleaned up the work area. Very pleasant to work with and knowledge of the work. Id certainly call them again .

Ariana Toro

4 months ago

Flowstar has my vote! Excellent service. They were very patient and thorough in explaining the issue and made sure I understood my options without any pressure to upsell. It’s refreshing to work with a company that values honesty and professionalism. I would absolutely use them again.

Shiccia Brown

4 months ago

Tino with Flow Star is an amazing technician. He replaced our furnace with care and diligence. Tino also explained all the pieces and parts that went into the setup so we knew what was what for the future. Thank you so much for your kindness, efficiently and excellent customer service! Looking forward to choosing Flow Star if/when future needs arise.

Michael Smith

4 months ago

A great company to work with. Steve was very helpful in scheduling us during a busy period before we had to leave Anchorage. The plumber who did the installation, Cam Trail, really knew his stuff, was very personable, and was able to explain things in a non-technical matter. Our whole experience with flow star was excellent.

Researching Truth

5 months ago

Awesome… did I say Awesome. I called and was told that Steve would return my call momentarily. It was literally momentarily. I received a call from Steve. He said that he would fit me in to the schedule.. which I was very grateful for; considering we just got from vacation and discovered that we had no hot water. I tried relighting the hot water tank of course. And it would stay on ranging anywhere from 35 seconds - 2-3 minutes … long story short it stayed on a couple of hours then cut back out..Cantrell … man I hope I spelled his name correctly. My apologies if I didn’t. came to my home is top notch. Very professional, very courteous, thorough and very knowledgeable in his craft. This man left my home garage area clean as he found it, after the installation of the hot water heater. Steve sent me a quote to have the work done and it was reasonable. They got me in and taken care of the same day, I called with no appointment. We have our new hot water tank installed, have hot water, thanks to Flow Star. Steve and his crew are awesome, Why bother with anyone else when you can call and get great service from Flow Star, for any of your plumbing needs. I won’t hesitate to call them for any of my plumbing needs in the future. Highly recommended ….

Brad Winkelmann Arlington Abodes Realty/Property Management 703-850-5223

6 months ago

Anchorage, AK. They showed up on time and ready to get the job done. They worked extremely hard and covered all flooring to ensure cleanliness. Their work ethic and attention to detail is unsurpassed. It is very clear that these gentlemen take pride in their work. They left the work area immaculate after installing a brand new whole house heating unit. I would recommend these installers without Reservation!

Blake R

4 months ago

I 100% recommend Flow Star. I have use their services on several occasions and they are responsive, courteous and professional. Recently one of their great servicing reps, Tino, responded to a boiler issue I was having. They scheduled me quickly, identified the issue, explained clearly what he was doing and quickly remedied the problem. Tino was incredibly professional and genuinely seemed happy to be there. Thank you to the whole team for making a service call a positive experience!

Kenneth Kang

Edited 2 months ago

Cantrell with Flow Star was OUTSTANDING. My heat went out for several days causing all my pipes to freeze. He showed up on time (always called ahead of time to let me know he was on the way), was professional and courteous, and expertly tracked down and repaired more than 20 burst pipes. He also replaced a cracked toilet and fixed several faucets. I really appreciated the attention to detail. He wore booties inside the house and laid down protective cloths to keep the floors and carpets clean. After each day, he made sure to clean up all work areas with a vacuum. Also hauled away any trash like the burst portions of pipes, cut out drywall sections, etc. In terms of pricing, Flow Star was very upfront by telling me their hourly rate. At the end of each day, Cantrell provided me an invoice with the hours worked, parts used, and a summary of the work that was performed. He truly went the extra mile. HIGHLY recommend Cantrell and Flow Star.